Shipping policy

At Crosswoven, we prioritize quality and transparency. Every order is handled with care and shipped via reputed global and domestic courier partners to ensure your handloom products arrive in perfect condition.

1. Domestic Shipping (India)

We strive to bring the heritage of Indian handlooms to your doorstep as quickly as possible.

• Delivery Timeline: Orders within India are typically delivered within 3 to 4 working days.

• Shipping Charges: We are pleased to offer Free Shipping on all prepaid orders across India.

• Remote Locations: For certain remote areas, a "Remote Area Surcharge" may apply based on our courier partner's reach. You will be notified of any such charges before your transaction is finalized.

2. International Shipping

We proudly ship our handcrafted collections worldwide.

• Delivery Timeline: International orders generally reach their destination within 1 to 2 weeks, depending on the country and local customs processing.

• Shipping Charges: Shipping costs are calculated dynamically at checkout based on the package weight and the destination country.

• Customs & Duties: Please note that any import duties, customs fees, or local taxes applicable in the destination country are the sole responsibility of the customer. These are determined by local authorities and are beyond our control.

3. Order Tracking

Once your order is dispatched, you will receive a confirmation email and SMS containing your Tracking ID and a link to track your shipment in real-time.

4. Shipping Partners

To ensure reliability, we partner with industry-leading logistics providers & reputed courier agencies only.